Frequently Asked Questions

Manage my account

How do I register for the site?

You can register by following the link on the main menu. Registration is free.

Problems registering are usually one of two things, either cookies are not enabled, or the email is already registered on our database. If you have an account on the Tergar Meditation Tracker app you can use it also to log in on TLC site.

Can I use the same password I have registered in my Tergar Learning Community (TLC) account?

Yes, you can use the same password you have registered in your Tergar Learning Community account. Keep in mind that you have to reset your password before login for the first time in the new learning platform.

If I already have a TLC account do I need to register a new account again?

No, if you already have an account in Tergar Learning Community you do not have to register another account to access the new learning platform, you can access with your email and password as you do on the TLC site.

Can I use a different email address than the one I have registered in my TLC account?

Yes, you can use a different email but we do not recommend this action. Using the same email for this new learning platform allows us to offer you the same courses, subscriptions and services that you had in the TLC platform.

If you did not acquire any membership/subscription or courses on the past platform and you wish to change your email you will need to register a new account.

If you acquired a membership/subscription or courses in the TLC platform and you wish to change your email address for this new learning platform, please send an email to [email protected] with the subject “Change email address with current subscription/courses”. Do not forget to specify your personal data and the subscription or courses data you acquired.

If I already have a TLC account is it necessary to reset my password to access the new TLC platform?

In case you didn’t change your password on the period when we sent the email notification then you must reset your password before login for the first time in the new learning platform. To do this, enter to your email inbox, look for the password reset email that we send to you and follow the steps to complete this process, if you did not receive a password reset email please go to https://joy.tergar.org/tergar-passwords/reset and begin the process to reset your password.

Will I lose my membership/subscription or courses with the new Tergar Learning Community platform?

No, your membership/subscription or courses that you have acquired in the past platform will not be lost as long as you continue using the same email address for this new learning platform. If you acquired a membership/subscription or courses in the past platform and you wish to change your email address for this new learning platform, please send an email to [email protected] with the subject “Change email address with current subscription/courses”. Do not forget to specify your personal data and the subscription or courses data you acquired.

If do not remember my password?

If it is the first time that you login in the new learning platform, it is not necessary to remember your password since you will have to reset it anyway. If you have previously logged in the new learning platform and you do not remember your password, please go to https://support.tergar.org/reset/3 and begin the process to reset your password. This process sends an email with a link to enter your new password, keep in mind that this link expires in 60 minutes, so we recommend to you to do this process without interruption, although it will not take you more than 5 minutes.

If I do not remember my email address?

If you do not remember the email address you have registered to Tergar Learning Community please send an email to [email protected]with the subject “Lost email”. Do not forget to specify your personal data to facilitate the data recovery process.

Do I need to create a new account for every Tergar platform?

No, you do not have to create a new account for each Tergar platform. If you already have an account in the past learning platform you can use this same account to enter the new learning platform and other Tergar services. If you do not have an account yet, register only once to access all Tergar platforms and services.

Is it necessary to register an account in order to access the courses, forums, monthly teachings, interviews, etc.?

Yes, it is necessary to register an account to access the courses, forums, monthly teachings, interviews, etc. of the new learning platform. If you already have an account registered in the past platform you can use it to access this new learning platform.

Accessing your course

How do I take a Course?

Select the “Courses” link on the main menu. Find the course you are interested in and select it. You will need to register for the site, if you haven’t done so already. Some courses will also require a fee.

Can I take more than one course at a time?

Yes, you can be enrolled to courses that require membership and take all the available content you want and also you can also enroll to Joy of Living courses. Remember that some courses require a fee and a period of time when you can access.

Do I have to be online at a specific time?

You can take the course at anytime you want. Sometimes there will be some activities like the webinars that occur on an specific schedule. In some courses we have the option to schedule an interview, so you will need to attend your meeting at the time you selected.

ABOUT MEDITATION PRACTICE

Is it important to have a daily meditation practice?

The goal of meditation practice is to bring awareness to every moment of one’s life, not only the time spent in  formal meditation. Setting aside time each day to cultivate awareness is a crucial part of the process. The more time  you devote to meditation “on the cushion,” the easier it is to bring awareness into daily life.

How long should I meditate?

When beginning a daily meditation practice, it is important to meditate in short, frequent sessions. A good guideline is to practice less than you know you can, i.e, break up with meditation before it breaks up with you. Letting practice sessions be short keeps your meditation fresh while repeating it many times enhances your meditation. As you progress, slowly increase the time spent in formal meditation as well as applying awareness, short times, many times, in your daily life.

How do I know if I am really meditating?

Meditation is to recognize awareness. When you try meditate, there will be periods when you are lost in thoughts, and other times when you are aware in the present moment. Whether you are using a support for the practice, like your breath,  or simply resting in awareness, the sign of meditation is that you know what you are doing. In other words, you know you are watching your breath. Meditative awareness can be practiced anywhere, anytime under any circumstances.

What do I do when thoughts come up?

One of the most common misconceptions about meditation is that one should not have any thoughts while meditating. Luckily, this is not the case. Thinking is a natural function of the mind, and there is no need to stop thoughts from occurring. When you are meditating and you realize that you have been lost in thought, simply return your awareness to the object of your meditation. That’s it!.  You may even use thoughts as the object of meditation, or resting in open awareness, letting thoughts come and go as they like while simply resting in awareness. The key point is that thoughts are a natural part of meditation. As you grow more familiar with meditative awareness, you will see that thoughts are not obstacles to meditation. On the contrary, you may find that thoughts actually can be reminders for recognizing awareness.

How does meditation relate to daily life?

Meditation allows you to be more aware and present in whatever activity you are doing. This has benefits in all aspects of daily life. In relationships, meditation will help you develop unconditional love that springs from a place of deeply seeing the other person. At work, meditation will enable you to be more focused, creative, and efficient, while at the same time being emotionally balanced. In terms of health, meditation has been shown to have an impact in many areas, including lowering stress levels, increasing immune system functioning, and increasing the capacity to cope with illness and chronic pain.